RV Operations & Roadside Assistance service is available for the duration of your RV Adventure.
Before you Depart:
We hope you’re excited for your upcoming RV adventure! Before you depart, we wanted to remind you to take a look at the orientation videos that are available on our website. These videos were also sent to you when you booked your RV. We highly recommend watching them, as they are a great resource for getting familiar with your RV and its features.
If you still have any questions or concerns after watching the orientation videos, please don’t hesitate to let us know. And before you hit the road, one of our specially trained RV agents will spend some time with you to answer any remaining questions you may have. We want to ensure that you and your group feel knowledgeable, comfortable, and safe as you embark on your adventure.
In the event of breakdowns or equipment failures
We understand that experiencing a breakdown or issues with equipment can be a stressful and unsettling situation. But please rest assured that we are here to help and provide you with the necessary assistance to get you back on the road as soon as possible. If you find yourself in such a situation and the manual does not provide a solution or fix, we encourage you to contact our office immediately. Our friendly and knowledgeable team is available to provide you with guidance and support, and we will work with you to identify the issue and provide a suitable resolution.
Before you call did you read your manual?
For emergency roadside assistance please call 778.676.7748 or email.
One of our trained staff will be happy to help you problem solve the situation or make arrangements to send a technician out as soon as possible.
Please see Terms & Conditions REPAIRS / MAINTENANCE RESPONSIBILITY.